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Telephone contact
+34 671 453 634 - ES
+351 911 777 961 - PT
geral@biologicalgrace.es comercial@biologicalgrace.es
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Frequently Asked Questions
Korean cosmetics philosophy focuses on prevention, deep hydration, and maintaining a healthy skin barrier, rather than aggressively treating existing problems. Their products utilize innovative, natural ingredients (such as centella asiatica, snail mucin, and rice) combined with advanced technology to achieve radiant, healthy-looking skin and the renowned "glass skin" effect.
To make your purchase as convenient and secure as possible, we offer all major payment methods:
- MB WAY and Multibanco (the fastest and most popular options in Portugal);
- Credit/debit cards (Visa, Mastercard);
- PayPal;
- Apple Pay / Google Pay for instant mobile payments.
Yes, 100% original. All our products are imported directly from official suppliers in South Korea and strictly comply with all safety standards and tests required by the European Union. We guarantee the utmost authenticity and freshness of every batch.
In each product description, we clearly indicate the recommended skin type (dry, oily, combination, sensitive, or acne-prone) and the concerns it addresses (blemishes, wrinkles, dehydration). If you still have questions, please contact our support team, and we'll be happy to help you create your ideal routine.
Of course not! The 10-step routine is a well-known concept, but the secret to Korean beauty lies in personalization. You can perfectly well start with a minimalist routine of 3 or 4 basic steps: cleansing, toning, moisturizing, and sun protection. Depending on your skin's needs, you can add specific serums or essences.
Orders are processed quickly and shipped via registered courier. The usual delivery time for mainland Portugal is 24 to 48 hours (this may vary depending on the courier). The usual delivery time for Spain is also 24 to 48 hours. As soon as your order leaves our warehouse, you will receive an email with the tracking code so you can track your shipment at any time.